Remember, you are required to submit documents to complete your application. If you have received an eviction notice or utility shut off notice please submit a service request, as the call center is experiencing extremely high call volumes.
Information on this page includes:
The status you see here is current as of your most recent review. If you have recently uploaded documents or have provided more information to our team, please allow time for another review. Our team will reach out to you via email if we need more information to complete your review (or process your application).
Application status definitions can be found here.